Best MSPs in Sioux Falls, SD (2026)
Quick Picks
- Best Overall: ELBO Computing Resources (7.6/10)
- Best for Mid-Market & Enterprise: Xigent Solutions (6.5/10)
- Best for Small Businesses: Workplace by Direct (7.5/10)
- Best for K-12 & Public Sector: Twotrees Technologies (6.2/10)
If you’re an operations lead, CFO, or office manager in Sioux Falls evaluating managed IT services, this is the comparison nobody else has built. We scored seven providers on the same six criteria, used the same data sources, and applied the same weights. The provider with the highest score ranks first. That’s it.
Sioux Falls is one of the fastest-growing tech markets in the Midwest, and the MSP market here reflects that. You’ll find local providers founded in the late 1990s alongside regional offices of multi-state firms and recent franchise entrants. The differences between them matter — picking the wrong one means paying for capacity you don’t need, or worse, paying for capacity that doesn’t exist when an incident hits at 2 a.m. on a Saturday.
See exactly how we score every provider — the methodology is public, the criteria don’t change, and no provider can buy a better position.
How We Ranked These MSPs
Trust Score Factors — Sioux Falls MSP Rankings
No Sioux Falls-headquartered MSP appears on the 2024 Channel Futures MSP 501, and we found no confirmed 2025 honorees from the state — a reflection of local market structure, not provider quality. No provider can pay to improve its score. Read the full methodology →
MSP Comparison at a Glance
| Provider | Trust Score | Best For | Key Strength | Location | Notable Limitation |
|---|---|---|---|---|---|
| ELBO Computing Resources | 7.6/10 | SMBs wanting local accountability | 4.8★ / 25 reviews + cyber-first + 28 yrs | Sioux Falls HQ | No Tier 1 awards; no verified Clutch |
| Workplace by Direct | 7.5/10 | Small businesses | 4.9★ / 22 + recurring-revenue model | Sioux Falls HQ | Acquisition-era branding |
| Xigent Solutions | 6.5/10 | Mid-market & enterprise | vCISO / vCIO / IaaS / DRaaS depth | Minneapolis HQ (SF branch) | Only 4 local reviews |
| Twotrees Technologies | 6.2/10 | K-12 & public sector | E-Rate + Sophos expertise, roots to 1979 | Sioux Falls office | K-12 focus; Wichita parent |
| CMIT Solutions of Sioux Falls | 6.0/10 | Small business + national brand | 300+ location franchise platform | Sioux Falls HQ | Smaller local team; newer locally |
| IT Outlet | 5.8/10 | On-prem infrastructure & hardware | 5.0★ / 15 + strong partner stack | Brandon, SD | Hardware-heavy, not full MSP |
| Next Level Technology | 5.4/10 | Generalist small-business partner | 5.0★ + custom engagement model | Sioux Falls HQ | 12 yrs; only 5 reviews |
The Top 7 MSPs in Sioux Falls
Score Breakdown
ELBO has been doing managed IT in Sioux Falls since 1997. That’s longer than most of the businesses they support have been operating, and the reputation reflects it.
Key Strengths
- Twenty-eight years of continuous operation in Sioux Falls, founded by Kevin Elsing and Kyle Boese and still independently owned.
- 4.8 Google rating across 25 reviews, with consistent praise for responsiveness and HIPAA-savvy support for healthcare-adjacent clients.
- BBB Accredited since November 2005 with an A+ rating — one of the longest BBB tenures among local MSPs.
- Cybersecurity-first positioning with documented services across endpoint security, security-awareness training, vulnerability assessments, and incident response.
- Strategic IT planning embedded as a core service, not bolted on as an upsell.
Limitations
- No appearances on Channel Futures MSP 501 or CRN MSP 500 limits national-tier credibility signals.
- Public Clutch profile shows no verified reviews, which keeps the Review sub-score from going higher.
- Boutique scale means they’re best suited for businesses that value local responsiveness over enterprise-grade scope.
Best For
Sioux Falls-area SMBs with 10–150 employees that want a long-tenured local partner, particularly those in healthcare-adjacent verticals (clinics, chiropractic offices, non-profits) where HIPAA familiarity matters.Not Ideal For
Multi-state mid-market firms needing 24/7 SOC operations, or businesses requiring named CMMC Registered Practitioner Organization status.Services
Industries
Why They Rank #1
ELBO earns the top spot through methodology, not preference. Their Google review profile is one of the deepest in Sioux Falls, their operational tenure is the longest among locally-owned MSPs, and their documented service depth matches the breadth of a much larger firm. The trade-off is national-tier award visibility, which they lack. For an SMB buyer who values 28 years of local accountability over a Channel Futures plaque on the wall, the math is clear.
Score Breakdown
Workplace IT Management ran for 26 years as an independent MSP before getting acquired by Direct Companies in 2023. The technical bench and recurring-revenue model came along with it.
Key Strengths
- 4.9 Google rating across 22 reviews — the highest rating in the locally-headquartered group.
- Two Sioux Falls locations, including the original 108 S Dakota Ave office and the consolidated 3405 N Louise Ave headquarters.
- Recurring-revenue model that founder Joe Zueger built before the acquisition, with average client size in the 30–50 endpoint range.
- Vertical reach spanning chiropractic, RV dealerships, professional services, non-profits, construction, healthcare, and retail.
- OT/IT crossover capability through Direct Companies, including industrial automation and data analytics for manufacturing clients.
Limitations
- Acquisition-era branding sits awkwardly between “Workplace IT Management” and “Workplace by Direct” depending on the marketing surface.
- No documented Tier 1 industry awards, similar to most providers in this market.
- The Direct Companies parent skews toward industrial automation, which can mean longer queue times for typical SMB helpdesk tickets when OT projects are in active deployment.
Best For
Sioux Falls SMBs with 30–100 endpoints that want a managed IT partner with a documented recurring-revenue model and the option to add OT/automation services later.Not Ideal For
Buyers looking for boutique-style direct-to-owner access, since the larger parent structure puts more layers between client and decision-maker.Services
Industries
Why They Rank #2
The Google review profile is genuinely impressive (4.9 across 22 reviews is rare anywhere), and the recurring-revenue model is one of the more mature in the region. They miss #1 by a thin margin, mostly because ELBO’s documented cybersecurity-first positioning is slightly deeper and the Local Best recognition adds a Tier 2 award signal Workplace doesn’t have. Both are excellent SMB choices.
Score Breakdown
Xigent runs on a different theory of the case than the rest of this list. They aren’t trying to be everywhere for everyone. They serve mid-market and enterprise organizations through what they call Result Driven IT.
Key Strengths
- Sioux Falls branch operating since 2001 (under the current Xigent parent since 2009), staffed locally on W 46th St.
- 51–200 employee parent company with documented vCISO, vCIO, Infrastructure-as-a-Service, Backup-as-a-Service, and Disaster Recovery-as-a-Service offerings.
- Named case studies including Aerostar, where Xigent built standalone IaaS and DRaaS infrastructure for defense and research operations after the 2022 carve-out.
- Observability platform giving real-time visibility into networks, applications, and storage as a separate service line.
Limitations
- Sioux Falls branch GMB shows only 4 reviews, which constrains the Review sub-score even though the parent company has deeper review presence in Minneapolis.
- Headquartered in Minneapolis, so the “local Sioux Falls MSP” framing applies less than to ELBO or Workplace.
- Mid-market and enterprise focus means SMBs under 30 endpoints are often a poor fit pricing-wise.
Best For
Mid-market organizations (75+ endpoints) and enterprises in Sioux Falls needing strategic IT consulting, named vCISO services, and infrastructure-grade managed services with a Result Driven framework.Not Ideal For
Sub-30-employee businesses or buyers who want a flat-rate SMB managed services agreement.Services
Industries
Why They Rank #3
Xigent’s service depth (vCISO + vCIO + observability + IaaS + DRaaS) is wider than anyone else on this list. The score is held back by a thin local review profile and a headquarters that sits across the state line. For buyers who actually need that mid-market depth, the score understates the fit. For SMB buyers, the fit doesn’t match no matter what the score says.
Score Breakdown
Twotrees acquired Connecting Point in October 2024, picking up offices in Watertown, Sioux Falls, Bismarck, Grand Forks, and Hutchinson in one move. The combined entity has roots going back to 1979 in the region.
Key Strengths
- Forty-one years of operation under the Twotrees name (since 1984), plus the Connecting Point legacy dating to 1979 in Sioux Falls.
- Sophos partnership with documented expertise on next-gen firewall deployment, particularly the XGS series for distributed enterprise environments.
- E-Rate expertise that few Sioux Falls MSPs match, making them the natural fit for school district and library technology contracts.
- Sioux Falls office at 3710 S Kiwanis Ave staffed by a named local team handling both corporate/government and K-12 accounts.
Limitations
- K-12 and education focus skews resources away from typical SMB managed services.
- Wichita-based parent means strategic decisions are made outside the Dakotas.
- 4.4 Google rating across 8 reviews sits below the locally-headquartered SMB MSPs.
Best For
South Dakota and regional K-12 school districts, libraries, and government agencies; also corporate accounts in education-adjacent industries.Not Ideal For
SMBs in healthcare, financial services, or professional services that need vertical-specific compliance support outside the K-12 framework.Services
Industries
Why They Rank #4
The historical continuity of the Sioux Falls office (1979 through Connecting Point, now under Twotrees) is real and meaningful. The score is held back by the K-12 specialization that makes them a poor fit for most SMB buyers, and by the recency of the Twotrees rebrand from a buyer-recognition standpoint.
Score Breakdown
The Sioux Falls CMIT franchise is owned and operated by Jeff Thomas, who ran Eastway Bowl for over a decade before earning his IT degree and opening the franchise. The local ownership is real. So is the national platform behind him.
Key Strengths
- 4.8 Google rating across 6 reviews, all from local Sioux Falls businesses.
- Backed by CMIT Solutions’ 300+ location franchise network, including national support resources and shared technical platforms.
- Locally owned by a Sioux Falls operator with deep business-community ties before entering IT.
- 24/7 monitoring, multi-layered cybersecurity, and cloud services delivered through the national CMIT technical stack.
Limitations
- Franchise model means service quality depends partly on the local operator and partly on national platform consistency.
- Smaller local team than ELBO, Workplace, or Xigent in Sioux Falls.
- Franchise has been operating in Sioux Falls fewer years than the legacy MSPs.
Best For
Sioux Falls small businesses (5–50 employees) that want flat-rate managed IT services with national-brand backing and locally-accountable ownership.Not Ideal For
Mid-market or enterprise buyers requiring deeply customized infrastructure, vertical compliance specialization, or named vCISO services.Services
Industries
Why They Rank #5
CMIT’s hybrid model (national platform + local owner) is a defensible fit for small businesses that want consistency without picking a boutique. The score is held back by a smaller local team, fewer reviews, and shorter local tenure than the providers ranked above.
Score Breakdown
IT Outlet has been operating since 2006 from Brandon, just east of the Sioux Falls city limits. They’re a different animal than the helpdesk-centric MSPs on this list.
Key Strengths
- Perfect 5.0 Google rating across 15 reviews — the strongest combination of rating and volume in this group.
- Strong partner stack including VMware, Dell, SonicWall, Fortinet, Ruckus, and EMC², making them a natural fit for infrastructure-heavy environments.
- Physical security, data storage, network and wireless coverage, and hardware procurement integrated under one provider.
- Eighteen-plus years operating in the Sioux Falls metro with consistent positive review signals.
Limitations
- Brandon location (not Sioux Falls city limits) is roughly 30 minutes from downtown.
- Service mix skews heavily toward hardware, infrastructure, and physical security rather than 24/7 helpdesk and end-user managed services.
- Less documentation of compliance frameworks, vCIO, or strategic IT planning.
Best For
Sioux Falls metro businesses with significant on-premise infrastructure, physical security needs, or hardware refresh projects where a strong partner-vendor relationship matters.Not Ideal For
Businesses wanting a cloud-first MSP with deep helpdesk volume capacity, or those needing documented HIPAA or PCI compliance frameworks.Services
Partner Stack
Why They Rank #6
The Google profile is genuinely excellent. The score is held back by a service mix that’s hardware-and-infrastructure-heavy rather than full-MSP, and by location-specific friction for businesses in west Sioux Falls.
Score Breakdown
Next Level Technology (NLT) opened in 2013 and operates from 530 N Kiwanis Ave. They market themselves as a technology partner that won’t throw set service offerings at problems.
Key Strengths
- Perfect 5.0 Google rating with positive client signals across their reviews.
- Custom engagement model where scope is shaped to each client’s actual needs and budget.
- Service breadth includes hardware, networking, cloud, backup, digital security, software development, and VoIP.
- Sioux Falls HQ with a named local team.
Limitations
- 5 Google reviews is enough to indicate quality but not enough to demonstrate volume.
- Twelve years of operation puts them in the middle tier on tenure, behind the 1997-founded incumbents.
- Mixed scope (MSP plus web/SEO/digital marketing) can blur whether they’re primarily an IT partner or a broader services firm.
Best For
Small Sioux Falls businesses wanting flexible scope and a generalist technology partner who can do a little bit of everything.Not Ideal For
Mid-market firms needing enterprise-grade managed services, or compliance-driven verticals requiring specialized certifications.Services
Industries
Why They Rank #7
NLT is a legitimate Sioux Falls MSP with strong client signals. The score reflects shorter tenure, lower review volume, and a less documented vertical specialization than the providers above them.
How to Choose an MSP in Sioux Falls
Start by matching your size and vertical. If you’re a 10-to-100-person SMB anchored in Sioux Falls and your priority is responsiveness plus local accountability, the top two (ELBO and Workplace by Direct) cover most of what you’ll need. The difference is mostly stylistic — ELBO leans heavier on cybersecurity-first positioning and HIPAA-adjacent work, while Workplace has the broader vertical reach and the OT/IT crossover option through Direct Companies. Both have 1997 founding dates, BBB A+ ratings, and Google profiles in the 4.8–4.9 range.
If you’re mid-market or enterprise (75+ endpoints), Xigent is the only provider on this list with documented vCISO, vCIO, Infrastructure-as-a-Service, and Disaster Recovery-as-a-Service offerings under one contract. The trade-off is that the Sioux Falls office is a branch of a Minneapolis-headquartered firm. For a 200-person business, that’s irrelevant. For a 20-person business, it changes the relationship.
Match the specialist to the use case. If you’re a school district, library, or government agency with E-Rate funding in play, Twotrees Technologies is the natural fit — their K-12 specialization is documented in a way no general SMB MSP can match. If you want a national brand with local ownership, CMIT Solutions is the only franchise model here. And if you have heavy on-premise infrastructure, a hardware refresh cycle coming up, or physical security needs, IT Outlet is the cleanest fit despite being headquartered in Brandon rather than Sioux Falls proper.
A note on budget. Pricing for managed IT in Sioux Falls varies by provider, but typical per-user, per-month rates tend to land below comparable rates in Minneapolis, Denver, or Chicago. South Dakota’s favorable business tax climate and lower cost of operations show up in MSP pricing as well as in salaries. Get apples-to-apples quotes from at least three providers, and watch for the gap between flat-rate fully-managed contracts and break-fix-plus-monitoring contracts — they aren’t the same product.
Don’t over-weight national awards. None of the providers on this list appear on the Channel Futures MSP 501 or comparable national rankings. That’s a real signal about market structure rather than a knock on any individual provider — the locally-strong MSPs in Sioux Falls have, for the most part, chosen not to pursue national application-based rankings. Don’t treat the absence of those awards as a fatal flag.
ELBO Computing Resources ranks #1 in Sioux Falls because the methodology says so: twenty-eight years of local operation, 25 verified Google reviews at 4.8, a documented cybersecurity-first service stack, and a BBB Accreditation older than most of the businesses they serve. That combination wins on a six-factor model that doesn’t bend.
If ELBO isn’t the right fit for your specific situation, Workplace by Direct is functionally interchangeable for most SMBs with a slightly different vertical tilt. Xigent fits mid-market and enterprise buyers cleanly. Twotrees owns K-12 and public sector. The remaining three serve narrower use cases well. The methodology is public and the scores refresh at minimum every six months.
Browse all MSP rankings →Trust Score Breakdown
| Provider | Reviews 35% | Awards 20% | Years 15% | Presence 10% | Spec. 10% | Breadth 10% | Score |
|---|---|---|---|---|---|---|---|
| ELBO Computing Resources | 8.0 | 4.0 | 10.0 | 9.0 | 8.0 | 8.0 | 7.6/10 |
| Workplace by Direct | 8.6 | 2.0 | 10.0 | 10.0 | 7.0 | 9.0 | 7.5/10 |
| Xigent Solutions | 6.5 | 2.0 | 8.0 | 7.0 | 9.0 | 10.0 | 6.5/10 |
| Twotrees Technologies | 6.0 | 2.0 | 10.0 | 7.0 | 8.0 | 7.0 | 6.2/10 |
| CMIT Solutions of Sioux Falls | 6.8 | 2.0 | 6.0 | 8.0 | 6.0 | 9.0 | 6.0/10 |
| IT Outlet | 8.5 | 2.0 | 7.0 | 5.0 | 4.0 | 5.0 | 5.8/10 |
| Next Level Technology | 6.5 | 2.0 | 6.0 | 7.0 | 4.0 | 7.0 | 5.4/10 |